Wanganui Plumbing Terms and Conditions

Wanganui Plumbing TERMS & CONDITIONS OF TRADE

Before accepting any quotes or booking any work please view our terms of trade.
We usually can quote and book onsite and fit you in to suit your requirements.
Payment is required on completion. In some cases where we have an established relationship with the client we accept end of the month terms.
Debit/Credit card options are available and same day bank transfers are accepted.
Print copies opf your invoice can be sent by mail or email let us know which you prefer?

Wanganui Plumbing Guarantee / Warrantee

We guarantee our workmanship,if you’re not happy with an installation or any work we have undertaken on your behalf we’ll come back sort it out free of Charge.
Each product we install has a manufacturers Guarantee which vary from product to product. Saying this we only use what we consider are the best quality verses price products on the market.
Furthermore our work and products are fully guaranteed by the master plumbers association

Privacy Policy

Wanganui Plumbing has adopted this Privacy Policy to ensure that we handle personal information in accordance with the Privacy Act 1993.
Personal Information
Wanganui Plumbing collects, holds and uses personal information in the following areas:
Consumers;
Business Relations1 and
Employment2
Consumer information is usually collected via promotions, competitions and consumer queries.
The information may include:
your name, address, contact number(s) and email address
information about your preference for goods or services we offer from time to time
details of any prizes you may have won
a record of any queries you have made
Wherever possible, Wanganui Plumber collects this information directly from you.
We use it for the following purposes:
to contact you directly about iPlumber, its brands, special offers, samples and other promotions
to reward you for being a loyal customer
to inform you of products or publications we think you might be interested in
to approve transactions you wish to make
to confirm your identity
to provide you with products you have requested
to follow up or pursue any queries you make
to conduct consumer research How we manage personal information
Wanganui Plumber is dedicated to keeping personal information secure.
This includes physical security, computer and network security, communications security and personnel security.

Important information on promotions, competitions and other marketing activities for consumers.

All entries become the property of Wanganui Plumbing (and any third parties conducting joint promotions with Wanganui Plumbing) and are held for up to 4 months after the prize draw date. After this, they are then destroyed in a secure manner.

Wanganui Plumbing may enter your details into a database for the purpose of contacting you directly about Wanganui plumbing, its brands, special offers, samples, consumer research and other promotions unless otherwise advised by you.

You can advise us if you would prefer not to be directly contacted. You may also request an update or correction of the personal information we hold about you by putting the request in writing to the Wanganui Plumbing.

Winners’ names and cities will be published in accordance with the terms and conditions of each promotion.

Disclosure
Wanganui Plumbing does not sell, rent or otherwise make available any personal information to third parties. We may outsource certain business functions to other organisations. For this purpose, and only for the purpose of providing services to us, personal information may, as required, be transferred to or handled by:
our related companies
organisations which provide services to us, such as mailing houses, promotion and advertising agencies and consumer research agencies credit reference agencies or other credit providers
government or statutory authorities
that may directly contact you on behalf of Wanganui Plumbing
Access and correction of details
You can access personal information Wanganui Plumbing holds on you by contacting us in writing. If the information held is inaccurate, incomplete or not up to date you may request iPlumber to correct the information.
If you are concerned about a possible interference with your privacy, please contact us.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time.
Issued October 2011.
1 Business Relations – Personal information of those with whom we have business relations typically relates to that information necessary for the proper and efficient conduct of business.
2 Employment – Personal information collected from our contractors, as with Business Relations above, typically relates to that information necessary for the proper and efficient conduct of business, especially in relation to the engagement of the contractor’s services. Information is also collected from potential employees in the recruitment process.